Refund policy

We have a 7-day return policy, which means you have 7 days after receiving your item to request a return. 

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at mahalaxmisilks.india@gmail.com. Please note that returns will need to be sent to the following address: Mahalaxmi Silk Sarees, B-885, Nisarga Housing Society, Gokhale Nagar, Pune 411016

Damages and issues
An uncut unboxing video is mandatory for the return of any damaged piece. The video must clearly show the package being opened from start to finish without any edits, ensuring transparency and verification of the issue. Returns or replacement requests for damaged items will not be accepted without this uncut unboxing video as proof.

Exceptions / non-returnable items
Unfortunately, we cannot accept returns on sale items or gift cards.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at mahalaxmisilks.india@gmail.com.